The AppleCare Tech Support admin supports and acts as a point of contact for many of AppleCare Tech Support’s business needs and events.
Directly supports the AppleCare China Tech Support Manager and business. Scheduling (Meeting / Event / Travel)
-Coordinates daily schedule, coordinates all travel arrangements
-Travel coordination for AppleCare Tech Support Manager and other employees when needed.
-Coordinate Group travel-special projects
-iCal coordinator/ contact to manage managers meetings, one offs and recurring, and assist with informational requests Coordinates managers meetings, one offs and reoccurring
-Master proxy for conference rooms, assist with informational requests
-Conference call coordinator, schedules one off and reoccurring conference calls for management team
-Event coordination, supervises / coordinates AppleCare internal events (like ERC event)
-Visitor coordination for AppleCare (VIP, executive, customer and vendor visits)
-Arranges itineraries/meetings, site tours
-Assist with AppleCare communications meetings Employee Enrichment
-Work closely with regional EE manager , plan and organize local activities to enrich employees’ experience, such as NPI launch, holidays, annual party etc.
Reporting
-Various reporting as requested
-Confidential work as assigned
Staffing Activities
-Organizational chart management (AppleCare Tech Support)
-Order office supplies
-Participate in Meet and Greet of New Hires & distribute desk supplies
Documentations
-Process Expense Reports for travel
-Submits / manages monthly expense reports
-Raise purchase orders
System account applications
-SAP Authorized Requester function, including requests for signature authority
Minimum School Certificate and Secretarial/Administration qualifications.